In 2000, as countries met to inaugurate the United Nations Anti-Trafficking Protocol, the IOM office in Pristina took the important initiative to launch an internal human trafficking case management tool.

Its aim was to manage the assistance provided to trafficking victims as well as to improve the knowledge base through the collection of information about trafficked persons and the trafficking process. The tool, today known as the IOM Human Trafficking Database, was soon adopted within the South-Eastern Europe region and during the years that followed, was rolled-out globally within IOM and to our national counterparts.